Support
Contact us
If you need help with a trip, get in touch — a member of our team will answer you personally.
Support
Need help?
Call us, message us on WhatsApp or send us an email.
Support is open every day, 08:00 to 22:00 Georgia time.
Already have a booking?
Use the link in your booking confirmation email. There you can: message your driver; change the meeting details; see your booking details; cancel the trip.
Our support team can also see your messages with the driver, so we can help if needed.
Find your bookingFor drivers
If you want to drive with RoutePlanner, fill in the application on the “Drive with us” page. After you apply, you upload the required documents from your driver page. Drive with us
Already one of our drivers? Sign in, open the booking in question and ask for support there.
Emergencies
If your safety or anyone else's is at risk, call 112 first. Then contact us and we will help sort out anything to do with the trip or booking.